If it's already happened

We'll help you gather everything that's needed.

If someone close to you has died, you don't have to work this out alone. We'll help you pull together the paperwork and information an executor or family member typically needs — then talk through your situation and give you a clear quote for what's involved.

How this works

A conversation first, not a form to fill in alone.

1

Tell us what's happened

A short conversation about your situation — nothing to fill in on your own first.

2

We help you gather what's needed

Using the checklist below as a starting point, tailored to what actually applies to you.

3

You get a clear quote

Based on what's actually involved, agreed with you before any work begins.

A general starting point

What's typically needed.

Every situation is different, and exactly what's required depends on where you are and what's involved — but most families need some version of the following. Use it as a starting point; we'll help you work out what actually applies to you.

Identity & legal

  • Several certified copies of the death certificate
  • The will, if there is one
  • Any power of attorney or trust documents
  • Photo ID for whoever's handling things

Property & assets

  • Mortgage or deed paperwork
  • Land or property registry details
  • Home and contents insurance documents
  • Vehicle registration and insurance, if applicable

Financial accounts

  • Bank statements and account details
  • Pension provider details
  • Investment or savings account information
  • Any outstanding loans, cards, or debts

Insurance & benefits

  • Life insurance policy documents
  • Funeral plan details, if one exists
  • Employer death-in-service benefit details

Digital & subscriptions

  • A list of known online accounts
  • Email access, where appropriate
  • Subscriptions and direct debits to cancel or transfer

Funeral & personal wishes

  • Any written wishes the person left
  • Funeral home details, if arrangements are underway

This is a general starting point, not legal advice — exactly what applies depends on where you are and the specifics of the estate. We'll help you work out what's actually needed for your situation, rather than expecting you to work through this list alone.

Talk it through with us.

Tell us a little about your situation and we'll get back to you to arrange a time to talk. There's no charge for the initial conversation — we'll only give you a quote once we understand what's actually involved.

Contact us Setting this up in advance for your own family instead? Start your guided master file.